General Information - Ags-Certification

Rejection of certification can be done by ags Certification, under the following conditions:

• If at the time of the audit something happens and results in the audit result declared invalid.
• If the product or scope of audited certification is no longer provided by the client.
• Official request by client
• The client organization is disbanded because of something

The suspension of certification can be caused at the request of a client who is voluntarily certified or by the AGS CERTIFICATION AGENCY (Business Certification Agency) if the client does not meet the following requirements:

• Not conducting a Surveillance Audit. For Surveillance Audit, if the Corrective Action Request (CAR) is not completed within the specified time limit.
• AGS Certification provides written information to clients 1 week before the due date to immediately complete the CAR.
• If CAR is not followed up to a specified time limit then AGS Certification will conduct a freezing process.
• If the client misuse the AGS certificate or Logo, AGS Certification will send a Letter of Suspension or Revocation to the Client.
• If the client is not willing to be audited for surveillance within the specified time period, then AGS Certification has the right to send a freezing letter to the client.
• If the client has not completed the surveillance fee administration and made an official confirmation to the AGS CERTIFICATION AGENCY until the specified deadline, the Quality Assurance Section will send the first warning letter, which is a certificate freezing letter counted H + 1 from the agreed surveillance date.
• If the client’s status has been frozen by the AGS CERTIFICATION AGENCY, the freezing status can be checked on the JAS Certification website The freezing period of the certificate is 180 days.
• Within 180 days after the certificate is frozen, if there is no response and follow-up from the client, the client’s certificate is revoked.

Revocation of certificate can be done by AGS Certification, under the following conditions:

• Corrective action on nonconformities that have been taken by customers is inadequate in the case of certificate freezing.
• The client has not fulfilled his financial obligations to the ASS CERTIFICATION AGENCY.
• The certified client requests a voluntary revocation of the certificate;
• If the permit to administer the institution is revoked by the licensor.

Certification can be reactivated after it has been frozen if the certified client can fulfill:

• Has conducted an audit and completed the audit findings before the deadline for revocation of certification; and
• Settling administrative and billing matters to AGS Certification

CHANGES AND EXTENSIONS OF SCOPE OF CERTIFICATION

Submissions from clients

Developments and / or changes in the client’s business scope and ability to meet standards

LIMITATION AND REDUCTION OF SCOPE OF CERTIFICATION

Submissions from clients

Limitation and / or reduction in the scope of the client’s business and its ability to meet standards

Inability to fulfill requirements

Complaints from certified clients